SaaS & Web Apps · Design study
Zenith RMS: Hospitality Reservation System Design
A reservation-management interface for hospitality teams working across bookings and property inventory. The study focuses on conflicts and the front-desk workflow.
Interface architecture study
Zenith RMS
Reservation dashboard · Inventory and conflict states · Check-in workflow design
Work shown
Product experience and interface design. The material on this page describes design choices and proposed workflows.
Project focus
The study focuses on interface decisions, proposed workflows and the requirements a similar product would need to address.
Design decisions
Keep reservation changes and inventory implications visible together.
Provide an explicit conflict-review state instead of hiding exceptions.
Prioritize check-in tasks for the front-desk context.
Scope illustrated
- Reservation dashboard
- Inventory and conflict states
- Check-in workflow design
For a similar project, we would agree the target users, business constraints, prototype feedback plan and acceptance criteria before development. We agree success measures during discovery and review them against a defined baseline after launch.